9 Pillars of Effective Organizational Development & Leadership
- Jeff Poulos

- Jul 16
- 2 min read

š In my career, I've been faced with some key organizational challenges and have come to understand how to look under the hood of nonprofit organizations. š§āš§
š¼ļø I've formed a framework I often use to assess organizational health and leadership effectiveness that I call the Nine Pillars of Effective Organizational Development & Leadership:
1ļøā£ Mission & StrategyĀ ā Implementation šļø
Is your work actually delivering on your mission?
Do programs, people served, and work plans clearly connect to strategy?
2ļøā£ Organizational Structure š¼
Does your structure support todayās strategyāor yesterdayās history?
Clear roles, decision rights, and cross-functional collaboration matter.
3ļøā£ Resources šµ š„Ā
Do you have sustainable income, the right mix of staff and volunteers, and a clear revenue pipeline?
Are you reaching the people you aim to serve?
4ļøā£ GovernanceĀ š£ļø
Who decides whatāand who has authority?
Is the board focused on governance, leadership focused on operations, and succession planned?
5ļøā£ Organizational Culture š
How do your values show up day to day?
Think norms around communication, meetings, accountability, conflict, and how people are treated.
6ļøā£ Team: Talent & Performance š§āš¬š¤¹šŗĀ Ā
Do goals, capacity, feedback, and evaluation systems support success?
Are appreciation, compensation, and growth taken seriously?
7ļøā£ Equity, Power & InclusionĀ š°ā Ā
How does power operate in your organization?
Is lived experience present in decision-making and practice?
8ļøā£ Systems & Infrastructure šļø
Do your systems help or hinder the work?
Technology, communications, budgeting, and operational tools all count.
9ļøā£ Leading Through ChangeĀ ššĀ
How do you lead in adversityāor abundance?
Do you manage with empathy, clarity, and steadiness when things shift?
š When these pillars are aligned, organizations donāt just function ā they thrive. When theyāre misaligned, even the best intentions struggle.
Curious what you think, which pillar do organizations most often underestimate? š¤

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